star365 Help Centre

How each service works, and the questions people ask most. If the answer is not here, get in touch.

General

How do I pay?
Pick a plan on the payment page and you get an amount and a receiving address.
Send that amount exactly, to the last decimal, in USDT (BEP-20). The decimal tail is how we recognise your payment.
It becomes credit on arrival and your subscription opens immediately.
Can I send from an exchange?
Yes. Note that exchanges deduct the withdrawal fee from what you enter.
The amount that actually arrives must match the amount shown for it to be matched automatically.
If it does not match, nothing is lost — it is reviewed and applied. Contact us if it takes long.
Can I try it free first?
Most services have a free tier — sign in and use it with no payment.
Free allowances reset each month.
What happens when my credit runs out?
Nothing is cut off immediately — after a grace period you drop to the free tier.
What you already created follows the retention period of the plan it was made on.
Can I get a refund?
Time lost to a service outage is credited back after review.
Change-of-mind refunds are considered only where there is no usage. Please contact us.
Is it one account for everything?
Yes. One star365 account and one credit balance covers every service.
There is no separate signup per service.

Services

Media
Documents
Daily life
Professional
Commerce